Questions, answered
Everything you need to know about ordering, shipping and finding us around Oceanside.
How much is shipping?
Shipping is charged once per order and depends on the state it's going to and how many items are in it. Pick your state in the cart to see the exact price before you check out. We ship to all 48 contiguous states and Washington, DC. California cottage food law doesn't allow us to ship to Alaska, Hawaii or outside the United States. For orders of more than 27 items, please contact us for a shipping quote.
How long until my order ships?
Please allow 3–4 business days for us to prepare your order before it ships. Shipping time is additional and varies with your location, but we always do our best to get your order out quickly and safely.
Why does it take a few days?
Our caramels are made fresh to order in small batches, then wrapped by hand. Waiting a few days means you receive the freshest caramels we can make.
Can I pick up my order locally?
Yes. If you're in Oceanside, choose porch pickup at checkout instead of shipping, or get in touch and we'll arrange it.
Contact usWhere can I buy your caramels in person?
At the Oceanside Sunset Market in downtown Oceanside, every Thursday from 5:00 to 9:00 PM on the corner of N. Tremont and Civic Center Drive. Look for the red and white striped booth and ask for a free sample.
Market detailsDo you make custom or corporate orders?
Yes. We make hand-wrapped caramels customized with your logo, message or theme for corporate gifts, events, weddings and holidays. Custom orders start at 12 tubs.
Plan a custom orderHow many caramels come in a container?
Each quarter-pound container holds approximately 12 individually wrapped caramels. Our bulk caramels, sold by the pound, come to around 50 individually wrapped caramels per pound.
How is payment handled?
Checkout is handled securely by Square. Your card details go straight to Square, so we never see your card number.
How do I contact you?
Email cheryl@cherylscaramels.com or call (760) 330-0883. We're happy to answer any questions about our caramels.
All the ways to reach us